TERMS AND CONDITIONS

To make your time with VJ Limousine (VJ Group Inc.) an enjoyable one, we ask for your cooperation with the following:

VJ Limousine (VJ Group Inc.) will strictly enforce State and Federal Laws and will maintain a zero tolerance compliance policy that no alcoholic beverages can be consumed or used by any person not of legal drinking age. All U.S. law enforcement agencies have absolute power to stop any motor vehicle for administrative searches. If contraband is aboard, even in negligible quantities without the chauffeur's knowledge, they can seize and forfeit this vehicle to a local government agency. All law enforcement agencies are aggressively enforcing this policy. Therefore no person will bring contraband aboard vehicles that are owned or operated by VJ Limousine (VJ Group Inc.). VJ Limousine (VJ Group Inc.) will not be responsible for injuries that may occur due to horse playing while the vehicle is in motion or at a standstill. The purchaser on the front of this contract is responsible for his or her guests.

VJ Limousine (VJ Group Inc.) reserves the right to terminate this or any other contract for noncompliance of the above requests, especially if renters do not follow chauffeurs requests in order to obey the rules in this contract. No smoking is allowed in our vehicles. Any deposits (cash, checks or credit card authorization) will be non-refundable for any reason, if any cancellation occurs from renter's side. Deposits are charged on the credit card you provide with this contract. The open balance is due immediately at the beginning of the agreed job. The renter authorizes the immediate 20% deposit & the final payment, states that she/he is the authorized purchaser for this rental contract, the authorized cardholder for the given credit card, responsible and liable for payment of the total amount, per cash, credit card or money order. No personal or business checks will be accepted.

As with all contracts, the rental contract between the mentioned person as renter and I, VJ Limousine (VJ Group Inc.) is made with the information and the terms given to us. Contracted price is set for contracted pickups, addresses, time and number of passengers. As indicated in the contract, any extra passengers traveling in the vehicle are subject to extra charge. All of the given information from the renter is binding and cannot be changed without VJ Limousine (VJ Group Inc.) acceptance. If the contract is cancelled or accepted after it is signed, VJ Limousine (VJ Group Inc.) is still authorized to collect the remaining balance in full, if the car was not re-rented again on the cancelled date for the same or higher amount. We will reserve the said date upon the approval of the purchaser's credit card as per telephone conversation. The credit card holder gives authorization to use the credit card information over the phone / fax / internet in combination with a signed contract. It is agreed that it is not necessary to obtain a signed credit card slip, as the reservation is made over the phone / fax / internet. Proof of identity of the purchaser using said credit card must be supported by the signed contract / credit card authorization via fax or in person. At time of pickup we need the credit card, state identification of the purchaser that authorizes the transaction for the signed contract. If the purchaser cannot provide all of the above items at the time of pickup, VJ Limousine (VJ Group Inc.) will not start the job, as we have no proof of the legal possession of the credit card. Therefore the risk of not getting paid will give us the right to cancel. The purchaser is still fully responsible to pay the total amount as she/he failed to provide the above requirements.

Contracted price is set for contracted pickups, addresses, time and number of passengers. As indicated in the contract, any extra passengers traveling in the vehicle are subject to extra charge. VJ Limousine (VJ Group Inc.) rates are billed, including, applicable fees and a 20% Chauffeur service charge. If you feel that you would like to provide an additional service charge, it is at your sole discretion. If you choose to provide an additional cash service charge; it is at your sole discretion, and is only in addition to the 20% you have already paid for. You will not receive a full or partial refund for the 20% service charge by providing a cash tip to the Chauffeur.

VJ Limousine (VJ Group Inc.) cannot guarantee the availability of overtime. We are not responsible for lost/not received confirmations when booking via internet. Some clients have Spam blockers on and sometimes confirmations don't get through. It's customer's responsibility to call and get a confirmation number. It is of particular importance that the purchaser makes allowances for anticipated delays and adheres to the agreed time schedule. In the event that the purchaser wants to change the time of the itinerary, they may do so, only if VJ Limousine (VJ Group Inc.) can accommodate other clients that booked with VJ Limousine (VJ Group Inc.) prior to or after the said time. The purchaser further agrees to pay additional charges incurred such as overtime, tolls, parking etc. Overtime for airport jobs is charged in 15 minute increments, extra stops are charged $20. If customer fails to show at designated pick up location (NO SHOW), the full amount of contracted time will be charged. On all reservations you will be considered a no-show at 30 minutes (1 hr for Intl. Arrivals requiring Customs Clearance) past your scheduled pick-up time; if you have not met your Chauffeur or contacted us by phone, you will be charged in full for the reservation. We track arrival time with most of the airlines. Some airlines don't have automated arrival system in which case we can not track the flight. If we can track the flight, we send the driver accordingly to the scheduled arrival time. We are not responsible for any flight time changes accrued once the driver gets to the airport. In that case waiting time is applied while the driver waits for the delayed passenger to come in. To avoid being charged as a no-show, do not leave your location without contacting VJ Limousine (VJ Group Inc.) by phone. On all the other limousine transfers or packages VJ Limousine (VJ Group Inc.) provides up to a 15 minute grace period at pick-up; before wait time charges apply at $20.00 + 20% service charge billed in fifteen (15) minute increments. VJ Limousine (VJ Group Inc.) is not responsible for traffic encountered during vehicle rental time and any delays caused by directions instructed to the driver by passengers.

AT THE CHAUFFEUR'S DISCRETION, THE PURCHASER AGREES TO BE FULLY LIABLE FOR ALL CHARGES THAT MAY INCUR.
1. No Smoking inside any of our Limousines. A $100.00 fee per incident with no exceptions.

2. No alcohol consumed by anyone under the age of 21, violation may result in early termination of Limousine ride and NO REFUNDS will be issues.

3. Clean up fee for any bodily fluids, vomit, etc. in the Limousine $100 per incident, no exceptions.

4. $100.00 clean up fee for excessive matter left in vehicle.

5. Any broken or missing beverage glasses will result in a $15 glass Fee.

6. In the event that any passengers in your group (including the booking party) that becomes unruly or refuses to follow driver instructions will be dropped off by the Limousine driver, solely at the drivers discretion. No refunds, No exceptions.

7. Tolls and Parking fees are not included and will be charged accordingly.

8. Any property that is lost, damaged or stolen is not the responsibility of VJ Limousine (VJ Group Inc.) We are not responsible for items left in the Limousine.

9. Illegal Drug use will not be tolerated. Any infractions will result in the immediate end of Limousine Transportation with NO REFUNDS, NO EXCEPTIONS.

10. Overtime (if available) will be billed $20.00 plus 20% gratuity for every fifteen (15) minutes. Please reserve sufficient time for your event in order to avoid Overtime charges.

11. Customer agrees that overtime will be billed at the contracted rate and agrees to pay any overtime charges that may occur.

12. Customer understands and agrees that a replacement Limousine may be required in the event of a Major Mechanical Failure or any other serious issue.

13. Customer will provide and is responsible for the following entertainment items; CD's, DVD's, Tapes, Laptops and iPods.

Charters/Weddings/Proms/Point to Point Service - Cancellation Policy - If reservation is canceled one (1) week or less (Weddings and Proms - two (2) weeks or less) from the date of original service, there is a full charge of either flat rate quoted or total of minimum hours reserved for. This charge will be processed on credit card given at time of reservation. With regard to Point to Point service, there is a 15 minute grace period given from the time of the initial scheduled pick up time. If vehicle is still waiting after grace period has expired, there is a charge of $ 20.00 plus 20% gratuity for every 15 minutes, beginning from the initial scheduled pick up time. Also, any damages caused to the vehicle by client or their guests, will result in a minimum charge of $ 100.00, based on cost of damage. Any person or persons that get sick in a vehicle, also will be charged $100 per incident, no exceptions.

Airport Transfers - Cancellation Policy - Customer has a right to cancel not later than 2 hours before the time of service to avoid any charge, if cancelled less than 2 hours before the service time will be charged full price of the booked ride. Same rules apply even if the job is booked within 48-hrs of service.
The purchaser authorizes VJ Limousine (VJ Group Inc.) to charge any additional charges after they have rendered services to the purchaser's credit card as supplemental charge. A 20% service charge will be added to your total charge. If cash payment is selected, the payment is due at the beginning of the rental time. Customer agrees to have VJ Limousine (VJ Group Inc.) get an authorization for the above credit card and amount, for the event stated above. VJ Limousine (VJ Group Inc.) is not responsible for items that are left in the vehicle, lost or damaged. VJ Limousine (VJ Group Inc.) reserves the right to charge a delivery fee for returning lost items if found. The rate will be equal to the rate of an Airport Transfer to your location plus 20% Chauffeur service charge. VJ Limousine (VJ Group Inc.) Chauffeur's will assist with luggage at a client's request, but assume no liability for doing so.

If any payment due hereunder will be unpaid (10) ten days after the due date, hereon VJ Limousine (VJ Group Inc.) will have the right to add and collect late charges with interest at maximum rate allowed by law. All such sums are due and owing with any other expenses, (filing fees, court cost, and reasonable attorney fees, etc.). Necessarily injuries by reason of such non-payments, I the credit card holder / purchaser agree to pay VJ Limousine (VJ Group Inc.) upon signing of this contract. I am satisfied with the terms and conditions above and fully understand and agree. If, for any reasons, I am not fully satisfied with the services I receive, I have 10 hours after the completion of the job to file a complaint in writing. If VJ Limousine (VJ Group Inc.) does not receive my written complaint in the above stated timeframe, I agree that there is no valid complaint and I am fully satisfied with the services I received. Filing a written complaint, insures both parties, that it is fully understood what the problem was, and should help VJ Limousine (VJ Group Inc.) to assist the purchaser in any kind of reimbursement. The purchaser will be contacted within a week of the complaint to settle the matter. I understand that this is a separate case from the main contract and therefore have no dispute in general against VJ Limousine (VJ Group Inc.) and the payment I authorized.

Since VJ Limousine (VJ Group Inc.) offers high-tech-equipped vehicles, sometimes heat and excessive use of all power-operated equipment might be subject to temporary failure. This will of course not interfere with the safety of the vehicle itself and therefore will have no effect on continuing or paying of the contracted trip. VJ Limousine (VJ Group Inc.) guarantees, that all our vehicles are constantly checked to keep the highest possible standards and eliminate such failures as much as possible. VJ Limousine (VJ Group Inc.) agrees to send the requested vehicle as offered in the contract. We have the right to upgrade the vehicles or switch the vehicles in case of emergency breakdown or if vehicles were in accidents. As stated, this will only happen in emergencies, and to upgrade, never downgrade. If no upgrade is available, VJ Limousine (VJ Group Inc.) gives the customer the right to downsize the vehicle and receive additional discounts if wanted. No additional charges will occur on customer side if upgrade is made without customer request. If switching occurs in the same category, or upgrades are made, it will not affect the contract and / or payment of contract. Customer's therefore accepts that replacement limousine may be substituted if contracted limousine becomes unavailable for any reason.

If any of our above guarantees or contracted terms cannot be met due to conditions outside of our control, including weather, accidents and any other acts of god, including, but not limited to traffic congestion, road closures, accidents, flight delays, weather delays, road closures etc., we will use our best efforts to notify the customer of these conditions and resulting delays or changes. VJ Limousine (VJ Group Inc.) reserves the right to terminate any reservation without refund, if the Operator or the Dispatcher on duty feels that the Renter and /or Party of the Renter is putting the Operator or the mode of transportation or the Renter/and/or Party of the Renter in danger of injury. Or, if the Renter and/or Party of the Renter are in the possession of any illegal material and/or substance, this service will be canceled without refund. This is without exception.

By pressing "Make Reservation" Button, I assume full responsibility for any and all payments, services etc., made by VJ Group Inc. By pressing "Make Reservation" Button, I fully understand and accept VJ Group Inc.'s Terms & Conditions.